Auto-forwarding from Namecheap

1

First things first! Open up your mailbox in Help Scout, click on the gear icon in the lower left-hand corner, and select Connection Settings from the dropdown menu.

2
On the Connection Settings page, click on the Receiving Emails tab, and you'll notice a funky looking email address - this is your forwarding alias. Copy it to your clipboard and log into Namecheap.

3
When viewing your dashboard, click on Domain List in the left-hand sidebar.

4
Click on the domain you'd like to modify and click on the grey Manage button.

5
Scroll down to the Redirect Email  section, and click on the red Add Forwarder button.

6
Paste your alias (the name that precedes your domain, ie. support@domain.com) into the Alias field, and the Help Scout forwarding address into the Forward To field. Then, click the green checkmark to save your changes.

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