Auto-forwarding from cPanel

1

First things first! Open up your mailbox in Help Scout, click on the gear icon in the lower left-hand corner, and select Connection Settings from the dropdown menu.

2
On the Connection Settings page, click on the Receiving Emails tab, and you'll notice a funky looking email address - this is your forwarding alias. Copy it to your clipboard and log into cPanel.

3
From the Mail section, click on the Forwarders icon.

3
Click the grey Add Forwarder button. This will take you to the forwarder setup page.

4
Drop in the address you'd like to forward messages from. In this example, it's support@domain.com. Next, paste your Help Scout forwarding address in to the Destination field. Click the Add Forwarder button when you're done.

5
Pat yourself on the back because you deserve it. Feel free to click away from that confirmation message at any time.

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