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257 articles found

• Create a Microsurvey Message

  Messages offers the option to conduct customer-engaging microsurveys wherever you've installed your Beacon. From a quick thumbs up or thumbs down poll, multiple options to choose from, or even free

• Docs Branding Examples

  Help Scout Docs sites can be customized to fit your brand and voice seamlessly. Below are some of the most creative examples of what's possible that we've seen, and we hope they inspire you when

• About the Recently Deleted View

  Conversations deleted by a Help Scout user are still accessible via the Recently Deleted view for 15 days, unless manually purged. This allows you to quickly and easily restore a conversation that

• How to use a Retina-friendly logo

  All Docs icons are already optimized for hi-resolution (aka "retina") displays. However, the logo is a bit more tricky. The logo uploaded in your Docs site Public Website Settings will be a little

• Host a Docs Stylesheet on Dropbox

  Docs gives you the ability to specify an external stylesheet, which can be used to modify the design of your public website. Check out Customize Your Docs Site for more information on how to set your

• Messages Use Cases and Scenarios

  Head over to Explore Messages for links to some ideas on how to use Messages.

• Sort and Organize Docs Content

  This article is all about sorting collections, categories, and articles on your Docs site. In this article Sort Collections Sort Categories Sort Articles Sort Collections 1 Head over to Manage >